1. Introduction
This Privacy Policy explains how GDW ENTERPRISES LLC (referred to as GDW Core, we, us, or our) collects, uses, stores, and protects your personal information when you use our website at gdwcore.lol and related subdomains. GDW Core is an enterprise IT infrastructure and managed services company based in Columbus, Ohio. We are committed to protecting the privacy of our clients, partners, and website visitors.
This policy applies to information we collect through our website, email communications, phone calls, service delivery platforms, and during the course of our client engagements. By using our website or services, you agree to the practices described in this policy.
2. Information We Collect
We collect personal information that you voluntarily provide when you request a quote, register for services, submit a support ticket, or communicate with our team. This information may include your name, company name, email address, phone number, business address, network information, and system configuration details necessary for service delivery.
Technical information automatically collected includes your IP address, browser type, operating system, device type, and website usage patterns. We use cookies and similar technologies as described in Section 5.
3. How We Use Your Information
We use the information we collect for the following purposes: to deliver managed IT services and support; to monitor network and system performance; to respond to inquiries and service requests; to process invoices and manage accounts; to send service updates, security alerts, and maintenance notifications; to improve our services based on usage patterns and feedback; to comply with legal obligations and industry regulations; to protect the security and integrity of our systems and client environments; to communicate about scheduled maintenance and service changes; and to carry out any other purpose disclosed at the time of collection.
4. Data Sharing and Disclosure
We may share your personal information in the following circumstances: with your consent or at your direction; with third-party service providers including cloud hosting platforms, monitoring tools, and ticketing systems; with hardware and software vendors for warranty support and licensing compliance; with professional advisors including legal counsel and insurance providers; to comply with applicable laws, regulations, or legal processes; to protect the rights, property, or safety of GDW Core, our clients, or others; in connection with a business transaction such as a merger or acquisition; and with regulatory bodies as required.
We do not sell your personal information to third parties for their own marketing purposes.
5. Cookies and Tracking Technologies
Our website uses essential cookies for basic functionality, analytics cookies to understand usage, and functional cookies to remember preferences. You can manage cookies through browser settings.
6. Data Security
We implement encryption for data in transit, access controls and multi-factor authentication, regular security assessments, employee security training, incident response procedures, and secure data storage and disposal.
7. Data Retention
We retain personal information as long as necessary to fulfill purposes, comply with legal obligations, resolve disputes, and enforce agreements. Client service records retained per agreement terms. When no longer needed, data is securely deleted or anonymized.
8. Your Rights and Choices
You may have rights to access, correct, delete, restrict, or port your personal information. To exercise these, contact us using Section 13.
9. Childrens Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children.
10. Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this policy. Changes posted with revised effective date.
12. Governing Law
Governed by Ohio law. Disputes in Franklin County, Ohio.
13. Contact Us
GDW ENTERPRISES LLC
3595 Doney Ct
Columbus, OH 43213
Phone: +1 (707) 659-2463
Email: yetao@gdwcore.lol
This website is operated by GDW ENTERPRISES LLC. GDW Core is a trade name of GDW ENTERPRISES LLC, an Ohio limited liability company.